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General terms & conditions

General Terms & Conditions

Welcome to 2 Peaks Bikes LA. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. General Information

1.1. These terms and conditions apply to all users of the 2 Peaks Bikes LA website. 1.2. We reserve the right to update, change, or replace any part of these terms and conditions at any time.

2. Products and Services

2.1. We strive to ensure that the products and services provided are accurately described and meet the highest standards of quality. 2.2. All products are subject to availability, and we reserve the right to limit the quantity of any product we offer.

3. Pricing and Payment

3.1. All prices are listed in USD and are subject to change without notice. 3.2. Payments can be made via credit card, PayPal, or other methods specified at checkout. Full payment is required before the delivery of goods.

4. Shipping and Delivery

4.1. We offer shipping within the United States. Shipping costs and estimated delivery times are provided at checkout. 4.2. We are not responsible for delays caused by the shipping carrier or any damages incurred during shipping.

5. Returns and Refunds

5.1. If you are not satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange, provided the item is in new, unused condition. 5.2. To initiate a return, please contact our customer service team with your order details.

6. Warranty and Repairs

6.1. We offer a limited warranty on our bikes and accessories. Specific warranty details are provided with each product. 6.2. For warranty claims or repairs, please contact our service department.

7. Privacy Policy

7.1. We value your privacy and are committed to protecting your personal information. Our full privacy policy is available on our website.

8. Limitation of Liability

8.1. 2 Peaks Bikes LA shall not be liable for any indirect, incidental, or consequential damages arising out of the use of our products or services. 8.2. Our total liability to you for any claim arising from the use of our website or products shall not exceed the purchase price of the items.

9. Governing Law

9.1. These terms and conditions are governed by the laws of the State of California, USA.

10. Contact Information

10.1. For any questions or concerns regarding these terms and conditions, please contact us at the email and phone number listed.